![]() ![]() This could be because the port has more power available. Switch to a USB 2.0 port: Many users reported that the Razer mouse freezing issue gets solved after connecting the mouse to a USB 2.0 port.To avoid this situation, you can take some basic measures: Sometimes the Razer mouse keeps freezing due to a lost connection or a faulty mouse. Now, you can try the several methods below to fix it. In addition, the outdated or faulty mouse driver, conflicting power management settings, third-party interference, improper Razer Synapse settings, and Surface Calibration are responsible for the error. The main cause is related to problematic hardware. Update or Reinstall the Razer Mouse DriverĪfter analyzing extensive user reports and references, we find the Razer Naga Chroma freezing issue can be caused by various factors. Reconfigure the Power Management Settings for USB Controllers What causes the Razer mouse freezing? How to fix the problem? Now, let’s start exploring these questions together with MiniTool. Just wanted any potential new buyers of Razer products to think twice before purchasing anything Razer branded.A lot of people complain about the Razer Naga Chroma freezing issue. The worst part is that I really like these peripherals hardware-wise, but given my experience with their software, these will be the last ones I will ever purchase from them I know this post sounds like a bitter rant and it is. Given that Razer has years of experience with their Synapse, is it hard to believe that such problems are just.problems and not something artificially created to force end-users to keep their bloatware running at all times. They fixed this in their latest version, but still a big disappointment. Quitting the program resulted in error-free operation. For quite some time, having Synapse open resulted in ghost keypresses, meaning that some keys would get "stuck", but only while Synapse was running. Install Synapse 3, set up everything you need, uninstall Synapse 3, install it again and surprise: all custom settings like actuation points that should have been stored on-board are lost and reset to default.ģ. When the mouse is not in use for some time, it enters standby automatically and the dock RGB just turns red as if the battery is depleted.Ģ. The Chroma Dock for my Viper Ultimate has a feature to display the battery level of the mouse via RGB. ![]() Surprise, surprise, RGB settings are not reverted to defaults, showing without a shadow of a doubt that Razer's Synapse is forcing these peripherals into default profile on purpose and that it is not just a hardware limitation.ġ. Run it, configure everything you need and then quit the program. I can understand using the software for the initial setup and then never again unless you need to change something like actuation points or RGB, but Razer is just plain malevolent in this case.įor example, install Synapse 3, run it and configure everything you need.Īs soon as the program is closed, all RGB settings return to the default rainbow profile. To be able to fully utilize these two peripherals, I need to keep this piece of crap Synapse 3 open at all times. In my case, I am talking about the Huntsman V2 Analog keyboard and Viper Ultimate Wireless mouse (with the RGB Chroma Dock). Unfortunately, new customers are not aware of that, at least not until it is too late and they already purchased Razer devices. It is a known fact that Razer keeps pushing their crappy Synapse software for shady reasons here and here just to name a few.
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